Dear Sir,
I had booked 4 tickets on26.01.2017for the show at 9.45 AM for "JOMONTE SUVISHENGAL" in OberonMall at cochi.Payment made through my SBI BANK internet banking for Rs. 492.00 vide ref. no.[protected]GAARKSJU3 of Justdial.But later understood that booking was not accepted and no show was booked for us.The matter was taken up with manager at the counter of Oberon Mall Theatre before staring the show same day on 26.01.2017.He confirmed that no such booking happend they cannot permit unless showing the receipt of booking sent through SMS/Mail.
As the payment is gone from my bank account and no booking was made against the above payment ref. no., please help me to get the refund from the concerned party.
Please send me your reply
P.S:I had already send mail 3 times in PVR mai lID "[protected]@pvrcinemas.com"as instructed by the theatre Manager and Directly in their web platform customer complaint, but not received anyresponse.
Regards,
george, cochi. Was this information helpful? | 
I had booked 2 tickets on 17.02.2017 for the show at 3.20 PM for "Singam 3" in Grand Mall at Velachery, chennai. Payment made through my CITI BANK internet banking for Rs. 309.00 vide ref. MCUPOS 17FEB0900 Card no.: 5497XXX4XXXX4539 17FEB CITRUS PAY PVR CINEMAS MUMBAI Ref:[protected] Ref No :- 17FEB0900. But later understood that booking was not accepted and no show was booked for us which is also confirmed through booking history in my PVR cinemas login account. i understood that booking was not made so the debited amount will get refunded to my account in 7 working days but till date the amount was not yet credited in my account.
As the payment is gone from my bank account and no booking was made against the above payment ref. no., please help me to get the refund ASAP
Please send me your reply
P.S:I had already send mail in PVR mail ID "[protected]@pvrcinemas.com" through mobile app and yet to get response.
Regards,
Madusudanan