PVR Cinemas — Provided fake food coupon

Booking details
Name: Selvan R
Email: [protected]@gmail.com
Ticket booked date: 01 June 2022
Movie watched Date: 11th June 2022
Movie: Charlie 777
Timing: 3pm to 6pm
PVR mall name: Vaishnavi mall, yeshwantpur

Subject: provided fake/expired food coupon of 450rs

Complainant:

When we visited movie on 11th June, with the food coupon which was provided with the tickets. But when we tried to redeem coupon they executive stated the coupon was expired.

Post which contacted PVR customer care, they did not respond appropriately, they avoided the chat without resolution. Did not gave and explanations
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