[Resolved] PVR Cinemas — PVR Kormangala - Bangalore (Sound quality issue)

raeshu

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560017

Hello Team,

This is regarding the bad experience of sound quality we faced on 25th Jan, 2017 at PVR Kormangala, Bangalore for 10 PM show of Kaabil. Post Interval the sound of the theater was so low that the audience couldn't listen it properly. We complained many times but still the issue was not resolved. PVR guys re-winded the movie for 20 mins but still no improvement in the sound. After wasting 45 mins, we were shifted to another screen. But in the meantime we lost our time and movie scenes too. Also, due to this I had to pay more parking charges. This is so frustrating. I demand full refund as part of damage done. Please see screenshot for more detail.

Email: [protected]@live.in

Thanks,
Gaurav

+1 photos

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Mar 3, 2017

Complaint marked as Resolved

PVR Cinemas customer support has been notified about the posted complaint.

Jan 26, 2017

pratikgoyal's response Please give response my complaint as soon as possible

Verified Support

Jan 31, 2017

PVR Cinemas Customer Care's response Dear Raeshu,

Thanks for reaching out to us.This is to inform you that we have taken a note of your concern and will get in touch with you.

Regards,
Team PVR

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Comments

pratikgoyal

In your cinema not play national anthem...

PVR Cinemas Customer Care's response, Feb 4, 2017

Verified Support

Dear Customer(pratikgoyal),

We request you to please share your mobile number and email ID on [email protected] for further assistance.

Regards,
Team PVR