PVR Cinemas — Pvr phoenix marketcity security concern no concrete actions to detain the miscreant

Address:

Pune, Maharashtra, 411008

I have concern to bring to your notice about an incident which happened with me when I was in PVR, Phoenix - viman nagar to watch movie at 5th Dec 2015 -11:00PM. I was standing in the booking queue and a person came from my right and started cutting the queue. When told to follow the queue the person repeatedly pushed me and this entire incident is caught in pvr camera however there was no step taken to detain the person. There was no action taken to detain that miscreant even when everything was captured on CCTV.