PVR Cinemas — Refreshments at the cinema hall

Address:

INDIA

I went to see the movie at PVR Surat .I went to the caffetaria and asked for cold drink . The person at the counter told me that they have only 900 ML glass for Rs 252 ( which a single person cannot drink) I asked him again for a smaller glass but he refused saying that they have only this, or they have combo for Rs 358 having small popcorn with coke . Frustated I asked him to give me 900 ml glass of coke and an extra empty glass so that me and my brother could share .In response he refused to give me empty glass and rather gave me suggestion to have two straws and drink from the same glass. This was so embarrising ! totally shocked !
I asked for the bill which he refused . I contacted the manager there but he also was least bothered . Head to top, there was total corruption .

First of all I want to ask the authorities, can anyone drink such a big glass of cold drink?

Secondly, where are our Indian ethics, the person is suggesting me to drink coke with my brother having 2 straws in one glass?

Thirdly, they refused to give me the bill, why ?

I ask the govt to take action against such expensive refreshments and force the companies to give the bill, moreover the employees should be taught the moral code of conduct .

Thanks
Mrs Kukreja