PVR Cinemas — Refund for failed transaction

Address:

BAREILYY

I booked my ticket for spiderman movie through pvr app and paid through paytm but the transaction failed at the application and i had to book the ticket again from paytm but this time it was booked but i didnt recive my refund from pvr as transaction was completed from my side twice for one ticket. I am adding scrrenshot for the same.You can check the screenshot that transaction was completed and only one ticket was booked from the application.