PVR Cinemas — Refund of tickets booked online

Address:

Kukatpally and panjagutta

I had booked tickets through gpay for the movie 83 through pvr app, but I haven’t received any confirmation mail or msg and this happened with me twice the very same day. My 1400 rupees is blocked and the seats were also not booked. I informed this to the respective pvr cinemas (kukatpally and panjagutta) but have not been provided any help. I request my money back. I have the gpay transactions screenshot. If you would like i can forward the same. I request immediate action.