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I booked 5 tickets for black panther Wakanda forever, the show timing was 3:45 pm so like all ordinary people i reached in PVR theatre by 2:00 pm by wasting 2 hours in travelling and hundreds of money to travel, but when i reach in theatre at 3:40 they informed show is cancelled due to technical issues and they even can't give next show tickets and we got a call from pvr executive around 3:42 pm, so what is the purpose to call at 3:42 and to inform before when we reach there, they even didn't sent me a single message from 30 minutes prior, they said that on the spot and they said refund will paid in few hours or days, but the problem what about the cost we spend in travelling and time wasted in travelling just to listen their "sorry", this is clearly company fault not user fault, pvr should say sorry and book another ticket with same time for next day and with travelling cost
date of incident :- today 18/11/2022 friday
show time:-3:45 pm
address :- vr mall chennai, pvr theatre
booking id :- WWMKQ6H
Movie:- black panther wakanda forever
mail we use to while booking :- [protected]@hotmail.com
mobile no :- [protected]
to contact us you can use this mail also as alternate:- [protected]@gmail.com
phone no:- [protected]
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