[Resolved]  PVR Cinemas — regarding refund for debited amount rs. 360

Address:Pune, Maharashtra

This is regarding amount rs. 360 debited at edc machine of your pvr nitesh hub koregaon park pune but tickets were not booked. We went to watch movie mom on 16th july 2017. I had given my debit card to book 2 movie tickets but amount get debited and our movie tickets were not booked. Then your counter staff said amount will get auto refunded into your account by 7days and ask me to pay through cash as they said may be their edc machine will again not work then we had given cash and book tickets. So please refund the same amount as soon as possible. It has already been 15 days since the txn done.

All the details of transaction are below:

Transation id[protected]
Date & time - 16th july '17, 23:22:17 pm
Amount-rs. 360
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Sep 2, 2017
Complaint marked as Resolved 
PVR Cinemas customer support has been notified about the posted complaint.
Verified Support
Aug 01, 2017
PVR Cinemas Customer Care's response
Dear saurlucky,

We request you to please share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

Regards
Team PVR
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