[Resolved]  PVR Cinemas — regarding the ticket booking

Website:in.bookmyshow.com

Dear sir/madam,
The issue is while booking a ticket for today's show (Mersal at 6.30 pm), we made a net banking transaction through hdfc bank. We got a deduction message from bank, but in the website it showed the transaction was unsuccessful your payment is still in progress. We didn't get any confirmation mail. Please rectify this problem and update us about this issue.
Thanks and regards,
Chaitra c
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Nov 28, 2017
Complaint marked as Resolved 
PVR Cinemas customer support has been notified about the posted complaint.
Verified Support
Oct 23, 2017
PVR Cinemas Customer Care's response
Dear Chaitranavi,

We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

Regards,
Team PVR
Complaint comments 

Comments

Dear Customer,

We're sorry to hear that. Please share your Account No/Card No, transaction details with registered contact details on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Bejoy
HDFC Bank Customer Assistance

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