[Resolved]  PVR Cinemas — selling chocolates and other food items in black by telling lies to the public at ticket counter

Address:Kanpur, Uttar Pradesh, 208011

I went for a movie with my family at pvr the show was at 7:20 i reached at 7:25 at the ticket counter i asked for 4 tickets the total bill should have been of 460 but he charged me 580 and gave me 4 chocolates worth 120 along with the ticket when i asked to return them and give my money back he told me it was included in the ticket and i have to buy them, i was getting late so went for movie but when i checked qt the intermission there was no mention of those chocolates in the ticket so went to the manager where i fould one more family who was target of this fraud he, the manager returned those chocolates and gave our money back after a long discussion i. E. Our movie qas completely ruined and this was not the first time once more when i bought 6 ticket they gave me 6 popcorn along with it that i didn't complained because i didn't wanna ruin our movie all i want to do is make you aware of this fraud giong on
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Aug 19, 2019
Complaint marked as Resolved 
PVR Cinemas customer support has been notified about the posted complaint.
Verified Support
Jul 02, 2019
PVR Cinemas Customer Care's response
Dear Prasang,

We request you to share your cinema location, contact number and email ID on [protected]@pvrcinemas.com for further assistance.

Regards,
Team PVR
Complaint comments 

Comments

See i paid money for tickets .but i didnt receive any ticket or conformation. But my money got deducted. Movie name is annebele and time 4.00pm.seats are didnt allocated .but money got deducted
Manasa12621's reply, Jun 29, 2019
This happens for pvr icon cyberabad hiteccity jun 30 2019
PVR Cinemas Customer Care's response, Jul 5, 2019
Verified Support
Dear Manasa,

Apologies! We request you to share your contact number and email ID on [email protected] for further assistance.

Regards,
Team PVR

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