PVR Cinemas — starting movie late due to commercial ads

Address:

PVR, central mall, bellamdur, 560103

I had a movie show at pvr theatres, central mall, bellandur at 7:00 pm on 17th march. The theatre showed ads for 20 mins till 7:20 pm. Inspite the movie start time being of 7:00 pm, commercial ads where forcefully shown to the audience. This is completely wrong and taking wrongfull advantage of movie goers at the cost of them earning extra money. Strictest action show be taken again pvr for this.