[Resolved]  PVR Cinemas — Stop the Online ticket booking system

Address:H no 1298 sonar pada new kaneri laxman agar

Dear sir/Madam

Hi This Is Kondi Mallesham From Bhiwandi Padmanagar. Yesterday 02/12/2021 I went PVR Theater for watch Akhanda Telugu movie at 9:00pm Show At Bhiwandi PVR Branch Hassen Theater. Then, I went at ticket counter for take the movie tickets for family.

Due to Pandamic Situation they were not allowed us to watch the movie in theater. For only the reason behind is 2nd dose Vaccination not yet completed. What about 1st dose people.

And on that day so-many people came with family for watch the movie were booked by online tickets from mybook show app. But in that particular app in the terms n conditions were shotly mentioned for 2nd dose people only allowed. But the reason is that you guys means PVR must be update the app for second dose people only get the ticket by online system. Otherwise people are loosing their money from online ticket booking.

And PVR staff was absolutely Good and fine On there Places, with Manager And security to convince and communicated politely with us. But every time it was not happen to refund process. In this Pandamic situation.

And My request is that you must be provide offline tickets not online. Before they take the tickets you will ask and check the certificate of 2 dose then only provide the tickets.

Yesterday somany people were loosed their money🙏

I hope PVR must focus on my words. And Thank you take the immediately implement Regards customers
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Dec 3, 2021
Complaint marked as Resolved 
Dear sir/Madam Hi This Is Kondi Mallesham From Bhiwandi Padmanagar. Yesterday 02/12/2021 I went PVR Theater for watch Akhanda Telugu movie at 9:00pm Show At Bhiwandi PVR Branch Hassen Theater. Then, I went at ticket counter for take the movie tickets for family. Due to Pandamic Situation they were not allowed us to watch the movie in theater. For only the reason behind is 2nd dose Vaccination not yet completed. What about 1st dose people. And on that day so-many people came with family for watch the movie were booked by online tickets from mybook show app. But in that particular app in the terms n conditions were shotly mentioned for 2nd dose people only allowed. But the reason is that you guys means PVR must be update the app for second dose people only get the ticket by online system. Otherwise people are loosing their money from online ticket booking. And PVR staff was absolutely Good and fine On there Places, with Manager And security to convince and communicated politely with us. But every time it was not happen to refund process. In this Pandamic situation. And My request is that you must be provide offline tickets not online. Before they take the tickets you will ask and check the certificate of 2 dose then only provide the tickets. Yesterday somany people were loosed their money🙏 I hope PVR must focus on my words. And Thank you take the immediately implement Regards customers
PVR Cinemas customer support has been notified about the posted complaint.
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