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PVR Cinemas — Ticket not booked but money has been deducted

Address:Orion Mall Malleshwaram Bangalore 560010

Hey PVR, Myself Tejas Acharya I have booked single ticket for Thor: Love and thunder at Orion Mall Malleshwaram Bangalore. My money has been deducted from my account my I have not received my tickets yet. I have attached a payment photo below. Please solve this issue or else I lose my 545rs.
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    61, Basant Lok,Vasant Vihar, Delhi, Delhi, India - 110057
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