PVR Cinemas — Transaction successful yet no booking done

Hi team,

i was just booking movie tickets and the transaction from my bank account and UPI account happened but still on PVR app it showed transaction failed and booking didn't happen .

i checked bank and UPI statement and it shows successful transaction with below details :

UPI Ref. No. :[protected]
From VPA : alindergupta.[protected]@okaxis
To VPA : [protected]@paytm
Payee Name: pvrcinemas
Amount: 443.72

request to look on this issue and refund the amount back to my account as transaction