[Resolved] PVR Cinemas — unhygienic foods served in pvr phoenix market city whitefield bangalore theatre

Abhinit Mahto

from Muzaffarpur, Bihar

Address:

Bangalore, Karnataka, 560048

My wife and i went to watch aquaman movie in pvr phoenix market city whitefield bangalore theatre on 14th december, 2018 for 10pm show in audi3 - seat no. L9 and l10 (Ticket no. Wgkcx8r) and we ordered foods from the inside stalls - 1 chicken and chips combo, 1 paneer makhani fries, 1 sev puri chaat, 1 aaloo tiki chat and 1 mirinda regular. After consuming foods, the very next day in the morning my wife and i felt sick becuase of severe diarrohea (Loose motion) caused by the pvr foods. It became evident to us that the food has caused food poisoning to both o[censored]s. I am also pvr privileged member.
I didn't spent more than 2000 rupees (Tickets and foods) on such bad experience and hence i want some action against it.

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Jan 23, 2019

Complaint marked as Resolved

PVR Cinemas customer support has been notified about the posted complaint.

Verified Support

Dec 17, 2018

PVR Cinemas Customer Care's response Dear Abhinit Mahto,

We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

Regards,
Team PVR

Dec 17, 2018

Updated by Abhinit Mahto I have already registered a complaint on your feedback portal. Also wanted to add that I had an eye infection becuase of your 3D gogles that I have used to watch the movie.

Verified Support

Dec 18, 2018

PVR Cinemas Customer Care's response Dear Abhinit,

We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

Regards,
PVR Cinemas