PVR Cinemas — Urgent refund to be initiated

Address:

Pune

Hello

Had booked 2 tickets for Halloween ends for today 11;15 pm show at Pvr Pavillion Pune
Along with food order of one nachos 2 cheese popcorn and one Pepsi
The money is shown debited/deducted but haven’t received any confirmation of the same

Kindly provide a refund of the amount Rs 1215.92

Have attached the bank statement for amount deduction and the offer that was applied

We have been loyal customers to Pvr since very long and such a dispute is very upsetting dp process the refund asap.