PVR Cinemas — Very irresponsible, broke my laptop screen

Address:

Dwarka, New Delhi

I went to PVR Cinemas in Vegas Mall Dwarka, New Delhi yesterday night and handed over my bag to the attendant managing their luggage section.
When I came back home and opened my laptop, the whole screen is broken. It has big crack and other small breakages in the screen.
I can confidently say it’s their fault because I was working on my laptop 5 mins before handing over the bag and it was perfect then.
And later when I came back to collect the bag the person standing their wasn’t even checking the receipts allotted for the locker. He ignored and never looked at us even when there was nobody else standing there. I talked to him several times but he didn’t respond so I just took my bag out of the unlocked locker. He never bothered to confirm or say anything or even stop me.
This is the worst experience and I’ve had so much damage and loss because of them which is completely unacceptable.