[Resolved] PVR Cinemas — wrong booking done, instead of 9th june accidentally booked on 8th june

saisrinivas.chowdary

from Delhi, Delhi

Address:	Pune, Maharashtra, 411028
Website:	www.pvrcinemas.com

Hi team!

I booked ticket for 4dx at pune pvr at pvr website (For the first time in pvr web site). I booked ticket at 9:45 am, for the 10am show for next day. But accidentally (My mistake) the booking done for same day that is today.

I realized the same around 2 pm, when i receive message about review. I called customer care, if they can exchange the ticket to another day. They said not possible. Could you please check on possibility of moving the ticket to another day?

Booking id: wggpp67

Regards
Srinivas

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Jul 12, 2018

Complaint marked as Resolved

PVR Cinemas customer support has been notified about the posted complaint.

Verified Support

Jun 11, 2018

PVR Cinemas Customer Care's response Dear saisrinivas.chowdary,

We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

Regards,
Team PVR