Submit a Complaint
Cinema
PVR Cinemas

[Resolved]  PVR Cinemas — wrong food

Address:Pvr sangam, 110022

I ordered for a veg burger and was given a nonveg one instead.
As it's dark inside the hall didn't realize.
When i went back to complaint in the middle of the movie first had to wait for the manager as in spite of being called couldn't cum as he was speaking on the phone.
After coming as soon as being apprised of the situation he told his staff very condescendingly to say sorry to me.
When i asked him if there was a complaint book he told me that he the ultimate authority to take action.
Was this information helpful?
No (0)
Yes (0)
Jun 17, 2019
Complaint marked as Resolved 
PVR Cinemas customer support has been notified about the posted complaint.
Verified Support
May 13, 2019
PVR Cinemas Customer Care's response Dear Steele,

We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

Regards,
Team PVR
May 13, 2019
Updated by Steele I already did that on the same day but did not get any response so posted on this forum.
Verified Support
May 15, 2019
PVR Cinemas Customer Care's response Dear Steele,

We request you to write us on our facebook page for better assistance in this regard.
https://www.facebook.com/moviesatpvr

Regards,
Team PVR
Verified Support
May 17, 2019
PVR Cinemas Customer Care's response Dear Aswath Maharaja,

We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

Regards,
Team PVR
Verified Support
May 17, 2019
PVR Cinemas Customer Care's response Dear Aswath Maharaja,

We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

Regards,
Team PVR
Complaint comments 
2 Comments

Related PVR Cinemas reviews

[Resolved]PVR Cinemas - refund not received and poor response from customer care[Resolved]PVR Cinemas - Movie ticket money deducted but not booked[Resolved]PVR Cinemas - Bill not received[Resolved]PVR Cinemas - Invoice copy not received1[Resolved]PVR Cinemas - Food not delivered1
View all 2432 PVR Cinemas Reviews

Comments

2 tickets booked for film in pvr vaishnavi mall for 9th may 19 booking confirmation not received
Reply
PVR Cinemas Customer Care's response, May 17, 2019
Verified Support
Dear N Chandrasekhar Reddy Minera,

We request you to share your contact number and email ID on [email protected] for further assistance.

Regards,
Team PVR
On may 11th of 2019 . I ordered popcorn by paying online but I didn’t receive the bill as well as details of that .I ordered popcorn in the app but after paying its not showing up. So I couldn’t get popcorn I asked for and I don’t know how to get my money back so do the necessary
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PVR Cinemas
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    33%
    Complaints
    2432
    Pending
    0
    Resolved
    788
    View all 2432 PVR Cinemas reviews & complaints
    PVR Cinemas Phone
    +91 88 0090 0009
    PVR Cinemas Address
    61, Basant Lok,Vasant Vihar, Delhi, Delhi, India - 110057
    View all PVR Cinemas contact information