[Resolved] PVR Cinemas — wrong ticket booked by mistake not allowing change/refund

risingsun123

from Bengaluru, Karnataka

Address:

Kolkata, West Bengal

Hi,

I had booked a wrong date ticket by mistake. On contacting the support to help me cancel/reschedule ticket, i was told it is not allowed.

Agreed that it is my mistake, but there should be some leniency to the customer and either i should be allowed to reschedule or cancel it. My 2000rs gone waste just without reason. Even airlines allow cancelation/change of tickets

Booking id: mpxl[protected]
My name: paras khaitan
Ph: [protected]

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Nov 8, 2018

Complaint marked as Resolved

PVR Cinemas customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2018

PVR Cinemas Customer Care's response Dear risingsun123,

We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

Regards,
Team PVR