Qarmatek Services/xiaomi India — Poor services

Oct 18, 2015

Updated by Shakeel Ahmad Mir I sent my Mi3 phone through pick mi services just to get defective sim tray replaced or repaired, which usually costs 200 Rs-300 Rs at Kashmir for all other brands. After few days i got a communication from Qarmatek Pvt Ltd Ahmedabad Gujrat that they have no equipment to remove Sim holder from the mother borad.so entire mother board is to be replaced which costs Rs 9700. What a cruel joke?Instead of Rs 300, they asked me to pay Rs 9700, for none of my faults.If they dont have proper equipment, why did Xiaomi tie up with them.Every component of mobile phone is soldered to the Mother Board.This simply means that if a Xiaomi phone develops a defect in Microphone, or Speaker or Camera, the customer has to get the Mother Board replaced by paying Rs 9700.The same problem in any other brand will cost not more than 500 Rs.That also means that Xiaomi phones are disposible items.If after purchasing, it develops a minor defect, we have to throw it in a rubbish bin as repairing costs almost Ten thousand Rupees.This is the reason that Xiiaomi is rapidly losing customers in India.Gone are the days when People used to wait for weeks to get a phone from Flipkart.If you purchase a new Xiaomi phone for Rs 14000 and next day put an ad in OLX for Rs 7000, still no body will purchase it.If same process continues, Xiaomi will vanish from Indian market.
Regarding Qarmatek, I have even read from different forums that they steal working parts from the mobiles, thus making them, more defective. Xiaomi is a fraud company.What is the utility of a so called centralized service center, if they are not able to remove a component from Mother Board.It is nexus between Xioami and Qarmatek.They collect our phones, ask high amount for repair(which we deny) and steal important components and send the phoneback, that too on payment.Some customers have even allged that despite payment, they have not received the phones.
BE AWARE OF XIAOMI AND QARMATEK.