[Resolved]  Qnet — Upline has misguide with a wrong information about the business

Hi,

My friend (IM995008) introduced me to this business without any information of network marketing, it a eCommerce business with 2.8 lakhs as investment

Even in the middle I have asked that this type of business is not eCommerce and still he insisted you'll get success and didn't tell the business type until the refund period

So I have requested for refund in qnet support today(07/08/2023) and ordered/registered date is (26/05/2023).Also products that was not directly order by me and it was done by one of my team upline

My product details are mentioned below:-

Order number Date Amount(INR)
DN[protected]/05/2023 73, 640.00
DN[protected]/05/2023 1, 76, 200.00

Requesting to take action again the company
My ID IM028409
PAN CARD BBTPJ8208E
Mobile no +91 [protected]
email [protected]@gmail.com

Thanks&Regards
JEGANATHAN.K
+2 photos
+13 videos
Was this information helpful?
No (0)
Yes (2)
Jan 8, 2024
Complaint marked as Resolved 
I rise the complaint on today, but the company didn't call& mail, and didn't give any information about this complaint but the complaint is resolved, how to take this resolve, I need the complete details of this resolve process and I need a refund amount.
QNET customer support has been notified about the posted complaint.
Aug 14, 2023
Updated by Jeganathan.k
I rise the complaint before one week, but till now I didn't get any call or mail about the issues, I need the support from Indian consumer complaints forum, I add my mobile number in this complaint, kindly assist me to get money back, QNET is big fraud company, I didn't know about the company first, but after some time I realised the biggest fraud company in India is QNET, So Indian consumer complaint forum kindly help me to get my amount back

Mobile number [protected]
Mail id : [protected]@gmail.com
Aug 28, 2023
Updated by Jeganathan.k
I rise the complaint on 14/08/2023, but still now I didn't receive any call and mail for solve my problem, I need to take immediate action for this problem from coustomer complaint side, also I contact the customer support of qnet India but they don't receive the call, I need immediate refund of my amount, I need the support from Indian consumer complaints forum, I add my mobile number in this complaint, kindly assist me to get money back, QNET is big fraud company, I didn't know about the company first, but after some time I realised the biggest fraud company in India is QNET, So Indian consumer complaint forum kindly help me to get my amount back, I need the immediate refund from Qnet India.
Mobile number [protected]
Mail id : [protected]@gmail.com
Sep 03, 2023
Updated by Jeganathan.k
I rise the complaint on 07/08/2023, but still now I didn't receive any call and mail for solve my problem, I need to take immediate action for this problem from coustomer complaint side, also I contact the customer support of qnet India but they don't receive the call, I need immediate refund of my amount, I need the support from Indian consumer complaints forum, I add my mobile number in this complaint, kindly assist me to get money back, QNET is big fraud company, I didn't know about the company first, but after some time I realised the biggest fraud company in India is QNET, So Indian consumer complaint forum kindly help me to get my amount back, I need the immediate refund from Qnet India.
Mobile number [protected]
Mail id : [protected]@gmail.com
Sep 06, 2023
Updated by Jeganathan.k
Hi team,
I rise the complaint before one month, today I got mail from Qnet for send my self attested pancard documents, actually I don't need part of distribution in qnet, I need refund amount from Qnet, till now I don't get any call&mail for my refund, so kindly process my refund.
Sep 14, 2023
Updated by Jeganathan.k
Hi team,

I rise the complaint on August, but yesterday I got mail from Qnet of my self attested pan card copy to initiate my refund, but I don't know why the refund process is need pan card copy with self attested, I need refund of my money
Sep 18, 2023
Updated by Jeganathan.k
Hi team,

Today I get a call from Qnet India, he said to me, the refund request had raised and you will get a call for more assistance, I don't know how many days it's will going, I already send the mail to globap.[protected]@qnet.net, so kindly help me to get a money back
Sep 19, 2023
Updated by Jeganathan.k
Hi team,

I get a mail from Qnet is follows,

(Dear JEGANATHAN K,
Warm Greetings from QNet!
Thank you for reaching us. Upon completing the relevant checking, I regret to inform we are unable to proceed the refund request due to it has exceeded the grace period.
Please be advised that under the terms and conditions of sale, and the commercial terms applicable thereunder, the sale is governed by the terms and conditions.
CU ID : CU369658
Date of Purchased: 26 May 2023
Date of request: 8 Sep 2023
Last day of refund: 2 june 2023
The date of purchase and applicable terms have thereby passed. We regret that we are unable to process any refund as a result of the same, and there is no obligation for us to do so in the circumstances.
We appreciate your understanding and patience on this.
Effective 14 Nov 2020, please take note of important updates in Terms and Conditions (TnC) of sale pertaining to refund.
Please be informed that your refund request is in the process currently-CVN[protected]
For more information, please refer to https://qigroup.box.com/s/kg6txm7meevnprivad4btjt78irlqupn
We strive to share our knowledge with you, so feel free to visit our GSC Smart HUB NOW! You will find your answers about Virtual Office and a lot more. #DidYouKnow
Should you need further assistance, please do not hesitate to send email to us (global.[protected]@qnet.net) or on +[protected] number, we will be happy to serve you.

In Service,
Anna
Global Support Executive
Global Support Centre )

They told grace period are only 8 days date of purchase, but I get a dispatch date of product on after 2 months from date of purchase, and they told unable to process the refund...so kindly take action to get my refund...
Oct 08, 2023
Updated by Jeganathan.k
Hi team,
I had raised the complaint on August month but still now I don't get refund, and from Qnet team they send mail for fill complaint form after two months, I don't know when I get my refund amount, qnet is not resolved my complaint so kindly took action for get my refund
Reply
Dec 05, 2023
Updated by Jeganathan.k
Dear team,

I rise the complaint on Aug 7 but after three months I got mail on Nov 8 as follows,

Dear Distributor,

Greetings from QNet!

Please be informed that your refund request (CVN[protected] dated, 18-Sep-2023 has been sent to finance team for processing. We will update you once the payment is done.

Thank you for your cooperation.

In service,
India Support Centre
Vihaan Direct Selling (India) Pvt. Ltd.

But today Dec 4...till now i don't get any payment...so kindly help me to get my amount back.
Dec 18, 2023
Updated by Jeganathan.k
Dear team,

I get a mail for my refund was initiated on 40 days before, but till now I don't get any refund amount,
Already it took 4 months time..but still it's not completed...so kindly help to clear my refund issues.

I also submitted all my refund process documents& My account details.

Thanks & Regards
Jeganathan.k
Jan 08, 2024
Updated by Jeganathan.k
Dear team,
I raised the complaint before 4 months, til now i didn't get any refund of the qnet scam, I also complainted many times, but from the Indian complaint forum side they didn't move any towards help me, kindly help me me to get that amount back...

I get a mail for my refund was initiated on 40 days before, but till now I don't get any refund amount,
Already it took 4 months time..but still it's not completed...so kindly help to clear my refund issues.

I also submitted all my refund process documents& My account details.

Thanks & Regards
Jeganathan.k
Complaint comments 

Comments

Hi team,
I had raised the complaint on August month but still now I don't get refund, and from Qnet team they send mail for fill complaint form after two months, I don't know when I get my refund amount, qnet is not resolved my complaint so kindly took action for get my refund

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    QNET
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    22%
    Complaints
    1237
    Pending
    0
    Resolved
    267
    QNET Phone
    +91 99 0006 0064
    +91 22 3246 6785
    +91 99 0006 0061
    QNET Address
    Shop No 5 Plot No 161 SAI Krupa Bldg Sainath Seva Chs, Scheme No 57, Wadala, Mumbai, Maharashtra, India - 400031
    View all QNET contact information