Quadrant Televentures / ConnectZone.in / Connect Broadband Complaints & Reviews

I am using connect broadband wifi connection from last 4 years at ludhiana. I had to face lots of problems with their service. I filed lots of complaints on customer care service phone about my wifi connection not working properly but no body had taken any action. One of customer care person suggested me to change the plan into higher plan. I changed the plan accordingly but still the problem was same. Another person came and he suggested...

I have purchased a connect wifi broadband connection on 18.04.2016. One connect agent (mobile no.[protected]) collected documents from me along Rs.1250 for installation of wifi but till date no connection is installed. I request your goodself to do the needful and get installed wifi connection soon. My connect Subscriber Application Form number is 2845010 for your immediate action.

Mahavir Singh...

Hi,

As per my previous mail your team don’t bother to reply about any complaint. I am trying to get resolve my issue against speed but they are unable to resolve this simple issue and blaming that company is not releasing speed.

My complaint against speed issue is pending from 19th march 2016. And your people want to resolve it as per their convenient. That we can come into 10 to 6 only. Company is not releasing...

To gm sales & service
I want to inform u that i am oldest customer o[censored]r land line phone no [protected] . Last month, i send my person to ur office for disconnect my phone but ur man at the counter did not receive my letter three times . Then after a month i went there & met with jasmine& surinder . They guide me to deposit 2000rs out of 4600rs & do not disconnect and keep continue at plan of 599rs. They also give me written to waive...

Sir i want to disconnect the broadband connection of connect but the l:ocal office member is not taking any action in my complaint. I told him from last month that i don't want this broadband connection. Please take some serious action against him. I visit 10-15 times his local branch. Calls 25-40 times. But still i have a connection. Please take serious action against connect...

Thanks!...

A connectionof broadband wireline was installed in my house in november 2014 with promise that after one months use i shall be charges a rent of rs.299/- per month, but from the next month i started getting bill for rs.699/- per month.
I asked the sales man who had given me the connection and then the company office at amritsar for rectification of the bill but the sales man showed his helplessness saying the company did not listen,...

Hello sir
I am using connect internet for my business purpose many years. but now i am not happy with services of broadband internet. In February, 2016, my telephone and internet was not work properly then i complaint to customers care number on 11th February, 2016 but nothing happen then finally on 21st February, i complaint and next day my complaint has been solved. I requested to customers care for fee waivers. they refused to give...

I am using connect broadband service from one year and till now I have complained for worst service many times. Every time customer care executive told me that they will resolve the issue within 4 hours and they never resolved it in such time leriod . Actually they took at least 3-4 days to resolve the issie . Now I am frustrated with the connect service and want to change my broadband to another company. I have called the customer care executive...

Dear Sir,

I am using the landline and broadband services of connect from last two years, I have shifted my office last month, due to that I have requested local connect office to shift my connect phone no. They accept my request and also charge rs. 300 on account of shifting charges. I requested on 5th march, they commited me to shift the number till 10th March 2016. I called them on 15th march to know the status, but they...

Despite the dsl cable broadband of 1mbps, i hardly get 700+ kbps of bandwidth when tested with speedtest.net, Moreover the customer service is not as it used to be in the starting, Thanks to the careless and arrogant nature of the dealer here at FZR, PUNJAB . He is horribly multitalented poor guy who keeps a pet shop, a mobile telecom service provider and this connect internet all at the same place and yes thus fails to provide proper maintenance...

Hello sir,
Here is issue with broadband internet new connection . a connect Representative came named Ashish Arun and give me a new connection in INR1600 with all installation included on Date 9th Jan 2016 and he told me installation will be done in 2-3 days but after 3-4 days no go.. then i told to that person he said for wait for weeks.. after waiting some weeks i called in CONNECT customer care on [protected] then i talked with...

Got Wi-Fi connection but net not working properly from last three to four months. Got complaints registered but of no use. Got fedup from service and want to throw out ruter...

Before applying connection for broadband, i think that connect is private company and it serves good service but unfortunately after applying connection, service it self speaks about quality when they took 5 days for installation of connection. They don't have value of customer time. Staff don't have sense of speaking to customer.Every time they gave me false information. They it self don't have any idea, how much time they...

We are using spark 160plan of connect broadband but due to hindrance of staff we are continually facing a svere problems in correcting the bill.
for the last four months our bill is excedding 230+....

I have a wireless connection my computer is connected to the modem but internet is not working on computer.
Plz pay attention to the request as much as possible....

I have paid the bill every month and i have paid the bill of 1st January 2016 but the company said i do not paid the bill and they cut the connection . I showed them bill paid Slip but they did not do anything and my connection was on and next month in February the bill comes in double amount and with fine
The Connect Company is doing Fraud with their Coustomers...

Hello Sir,

I am using broadband from 1+ year. Few of the month back my wifi device is getting hacked and all data used by someone. I have raised the complaint and engineer visit at my location and troubleshoot.
He update framework but problem persisit. He tried number of time to reset it but not work and after few days he change the device. On that time period i suffer in my work and not use the internet service.br...

Connect agents visit daily at our locality for installation of Connect broadband. I wanted to install connect broadband looking into good pack being provided. The head of the company at Ludhiana Mr Mukesh and his Team told me his agent will visit my home and collect money and the agent came and I paid 1140 and was promised installation will be done in 2-3 days. After regular follow up since 3 weeks I was told 4-5 days back all lines are occupied...

I complainted more than 20 times as my internet is not working but there is no response from your side. The customer care is dump and do nothing to your satisfaction. No technician is visiting. I am thinking like changing the service provider and switch to airtel....

Sir i belong to tarn taran punjab n have connect broadband they barred my connection from last 5-6 days my whole previous pabills r clear whenever i call them dilly delay me by one or other reason kindly help me...