[Resolved]  Quadrant Televentures / Connectzone.in / Connect Broadband — internet not working from last 15 days

Address:160062

I am sunil kumar living in 100/11 phase-9 and my connect no is [protected]. My internet connection is not working from last 15 days and i have called customer care many times but they did not respond my request.

This time i am writing to you because me and my family are very hassle of this.

This is my humble request to you that kindly look in to this matter and take some suitable action against concerning authority so that my work does not suffer

With regards

Sunil kumar

[protected]
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Sep 5, 2018
Complaint marked as Resolved 
Quadrant Televentures / ConnectZone.in / Connect Broadband customer support has been notified about the posted complaint.
Verified Support
Jul 30, 2018
Quadrant Televentures / ConnectZone.in / Connect Broadband Customer Care's response
Dear Connect Customer,

Highlighted complaint was already addressed in the month of Feb’18, As we had received your mail at customer care in the month of Fab’18 & Technical complaint was raised for the resolution, Due to outage issue it delayed for the resolution & for technical delayed we had posted rental waiver of Rs 105 along with LPC waiver of Rs 50 in your account in the same month. Same was communicated to you through mail also.
Now you connection is active & working fine from our end.

Thank you for choosing Connect.

Yours Sincerely
Customer Care Team

From Connect Numbers Dial:
For Wire line Fault -198 Toll Free
For Internet/Technical Complaint - 198 Toll Free
For Product & Scheme/Billing - 199

From Non Connect Numbers Dial:
For Product & Scheme/Billing/phone fault - [protected]
For Internet/Technical Complaint - [protected]
Fax No. :[protected]

Connect Mobile Apps on Google play Store and Apple store:
On Google Play Store you can click https://play.google.com/store/apps/details?id=videocon.connect and Apple Apps Store https://itunes.apple.com/in/app/connect-broadband

REGISTER TO GO GREEN

Go green by registering with E-statements over printed ones, as it helps us save paper and save environment. You may log on to http://connectzone.in/e-bill.php
Complaint comments 

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Complaint against connect broadband company he charged me extra bill I don't want to pay them extra amount they are try to fool me I want justice and I don't want to pay them extra amount they said to me

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    Quadrant Televentures / ConnectZone.in / Connect Broadband Phone
    +91 17 2509 0000 [Head Office]
    Quadrant Televentures / ConnectZone.in / Connect Broadband Address
    B-71, Industrial Area, Phase 7, Mohali, Punjab, India - 160055
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