[Resolved]  Quikr — 3 months since no update on rto services purchased

Address:

Mumbai City, Maharashtra, 400064

Its been 3 mmonths that i paid almost one lac for the RTO services and there hasnt been even one update on my papers since then from Quikr team.

Upon asking them the update they are promising me that my car papers and my money is safe with them. I have bank for keeping my money and my papers safe.
I needed faster service for my car papers with one point of contact and zero hassel for me. Now they have gone totally opposite to it and asking me to visit RTO and other backend team and find out about my papers and status. I wonder what did i pay them for? for keeping my papers and money safe??!! I have bank for that.

They write back every Monday for udpate on friday and that friday never comes.

My car can be used since 3 months, its lying without any service. My family is sick and has to be hospitalisd nad i had to run around for cabs.

After urging and requesting them to give my papers and money back, they are now blaming Mumbai RTO that it takes 11 months for them to process papers.

Its height of shameless behavior - first shifting your work to your customer to take update from backend team and RTO. And then shifting it to RTO. There is no ownership of there action and only hollow arguments.

i wonder if this is the company and model that Mr.Chulet has made. It goes far beyond than one simple associate, but reflects on the culture of management and the entire company.

3 months my family suffering and of constant followup has filled me with bitterness for this company and only want relief from their unprofessional and gangster behavior of arm twisting someone for their papers and money and keeping it with them without their permission.