[Resolved]  Quikr — Accepting money even without confirming sellers acceptance

Address:	411028
Website:	www.quikr.com

Dear sir,

Its my second complaint against quikr as per the details copied bellow..
They just respond sorry for inconvenience and pay back the amount paid to them against the product purchased, after a week or so.
Why buyer should be penalized?
Regards

Pradip asarkar
[protected]

Re: doorstep deivery
From: pradip asarkar on thu, 22 jun 2017 14:36:36 add to address book
To: 1 recipient | see details
Dear sir,
Pl refer
Ad id :[protected]

View payment details
₹ 8, 699i
Transaction id:[protected]
Sir,
I just have received phone call from yr representative pratima, that buyer have not accepted the offer against above advertisement. I have paid the full amount of offer along with the convenience charges and now u r saying deal is cancelled. What the hell is going on. U should not have said yes to offer and should not have accepted the payment in this case.
The same case is happened last time as per trailing mail and i have stuck up with the whole payment for a week. Now the same thing is repeating.
Pl compensate the balance payment from yr end with buyer and send me the product urgetly.

Pradip asarkar
[protected]

From: "pradip asarkar"
Sent: mon, 05 jun 2017 10:41:53
To: "[protected]@quikr.com"
Subject: re: doorstep deivery

I am very upset with the services provided by the quiker and that too when without any completion of transaction, u people r holding the payments from 3rd june till the actual fund transfer period to my account. Why i should bear this? Do it today itself or just understand that tomorrow u will be facing the litigation. I am also taking advice to go to consumer court as well.

Pradip asarkar

From: sandhya pemmaiah
Sent: sun, 04 jun 2017 13:50:42
To: [protected]@rediffmail.com
Subject: re: doorstep deivery

Ticket no:[protected]

Dear mr. Pradip,

We request you to kindly ignore the previous mail!

We are sorry for the inconvenience you had to go through.

With regard to your concern, we would like to inform you that for the ad id:[protected] as per our update, the order was cancelled on 3rd june'17.

And the payment made towards this advertisement will be initiated back to your account on the next business day and the same would get credited to your respective bank account within 5-7 business days from the date of initiation.

Your patience is highly appreciated and also apologize again for the inconvenience caused. Hoping to see you soon on our platform.

For any clarification or query write to us at [protected]@quikr.com or just give a call[protected].

Regards,
Sana
Team quikr
"aasaan hai badalna"
On 03 jun, 2017 09:58 am, [protected]@rediffmail.com wrote:

Ticket no:[protected] ad no[protected], against this i purchased bed set with matress. Agreed with seller on 8700/. Paid immediately for which i paid rs. 8961/. Some 300/ also deducted from seller. Now its understood that delivery will be self pickup which is a shock to us though paid fully. We r supposed to get door delivery once paid as per yr requirement. Pl give us immediate delivery.

From : [protected]@rediffmail.com
Name : pradip asarkar
Mobile : [protected]
Category : doorstep delivery