[Resolved] Quikr — ad id[protected]

anjankumar2018

from Bengaluru, Karnataka

Address:	560029
Website:	secure.quikr.com

It is regarding ad[protected] posted by quirk, i booked online on 11th august and it was promised initially that the product is available and the product will be delivered however on 14th august (Date of delivery) it was informed that the product is not available and the money will be refunded however the money not refunded till date 18th august 2018. Quikr is cheating people by posting fake ads when products are not available and existing with them. They are blocking customers money and not refunding the amount. I contacted quikr support through my phone and mailed them number of times but no refund haapened. Neither the product was delivered nor the amount refunded.

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Sep 20, 2018

Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

Aug 18, 2018

Updated by anjankumar2018 When the product itself was not available why quikr assured delivery?
is it not the responsibility of quikr to check for product availability before promising the customer?
when the product is not available and not delivered to customer as per promise then why the amount is not refunded? from 11th august 2018 till date 18th august 2018 it is seven working days, i called quikr door step team through phone and mailed them number of times but neither amount refunded nor product delivered.

Verified Support

Aug 19, 2018

Quikr Customer Care's response Hi Anjan. We are sorry for the trouble caused. We shall get in touch with you shortly and address your issue. Thank you

Aug 19, 2018

Updated by anjankumar2018 @Quikr Customer care, Saying sorry or apologies is easy as there is no money involved in saying sorry but who will take the responsibility for my time and money that got wasted from 11th august 2018 on wards? 11000 rupees is not a small amount? What right has quikr got to place a fake AD and waste somebodies time and money? It was quikr's responsibility to check if the AD is genuine or not.When the product itself does not exist why Quikr assured me that it will delivered on 14th august 2018.Will quikr pay me interest on my money from 11th august 2018(date of booking) till date 19th august 2018.

Aug 19, 2018

Updated by anjankumar2018 No refund happened nor product delivered.it is 19th august 2018, Date of booking the order 11th august 2018.. it is 8 days now...great experience from Quikr..

Aug 19, 2018

Updated by anjankumar2018 @quikr customer care...Quikr is responsible for 1)the fake ad that was placed through its website 2) quikr is responsible for wasting my time and money and causing me mental agony .Quikr should pay me damages for cheating me and wasting my time and money by placing a fake ad without checking its authenticity.

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Comments

vivekksr81

from Muzaffarpur, Bihar

Sir,
i made the payment on quiker website regarding my RC transfer, rs 3200 Now quiker collect my original documents and all the RTO service action is pending, i am calling quiker but no action taken by quiker, request initiate refund and return my documents, i will do it by myself. my mobile number is [protected].

Mangal Pathak

from Siwan, Bihar

I want to change my REDMI- 1 phone, i buy this mobile from quikr certified and after 3-4 days use its touch is not working, so please help me. i buy this mobile having lot of faith in quikr certified mobiles.so please help me, sir,
i bought this mobile from RJ ENTERPRISES, CHENNAI
PLS REPLY ASAP.
Sub Order ID: 701097
Order ID: 10444819