[Resolved]  Quikr — at home diva refund issues

Address:kundalahalli, 560037

I availed at home diva beauty service on 24th nov 2018. The service included facial and body spa. The bill amount was 2484. At the time of payment, the at home diva customer care called me to inform to top up the at home diva cash credits to pay for the order. I added worth 4000 of topup to the account. Later the bill amount 2484 was deducted from the cash credits..
After the services there was some rashes on my skin and so i decided to not avail service from at home diva in future and dropped athome diva customer care a mail to refund me back the cash credits in my account. After a lot of mails exchange they agreed to do the refund and asked me to share the bank details which i did. And now it has been more than 3 months and i haven't received the refund and they are also not replying back to my mails. Please help me get my money back from athome diva.
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Apr 15, 2019
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Verified Support
Mar 13, 2019
Quikr Customer Care's response
Hi Priyanka, Kindly message your contact details and booking ID we shall assist you. Thank you.
Mar 13, 2019
Updated by priyanka.gayen
Order ID: AHD537811 . You have my gmail ID already from the booking no.
Mar 20, 2019
Updated by priyanka.gayen
Hi,

i have got many calls from quikr team asking me a lot of questions, but no refund or any email reagarding initiation of refund yet.
Mar 24, 2019
Updated by priyanka.gayen
The issue is still not resolved. Please look into it on priority.
Complaint comments 

Comments

Today I got a vehicle detail for sell on quikr and the seller tells me to come at his location and while I gone there they tell me to deposite Rs. 3500/- before I met them and my point is I will give you while we met but he is not come and my long time and traveling charge are now born by quikr. Please take immediate action on this.

aakash ingle's reply, Mar 13, 2019
His no is 9549711791 and 7406342220

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