[Resolved]  Quikr — Cancelled order refund and quikr representative.

Address:411038
Website:www.quikr.com

My order[protected] was cancelled on 1st may 2017 by seller. I still didn't received refund.
Your representative 'Gurpreet Kaur' sends a message of apology and informs I'll get 200 paytm cashback on next order. I've given her few add ids ans asked her to close the deal with any of these.
Then she starts following a pattern:
1. calls you and says this product is available and u can use ur quickr money(cancelled order money).
2. I got payment link tried to pay but money wasn't available and sometimes product gone. then she calls and says ofohh that was defective piece. this was happening till 6-7th may.
3. I've written a harsh mail after this. Then I came to know that she actually initiates refund request on 10th and was just fooling me till then.
4. Then for one of the add she said she will disable it and only enable for me after I got my refund. call everyday to check.
5. and finally when I contact seller just for check, he told me ohh quickr has already sold that product.
6. when i contacted representative they dont even have sense to say sorry for their mistake for my time. Worst ever service from any site till date.
7. Again no leads for refund. I would suggest dont buy anything from quickr to my friends. and pls hire Representative who has some sense.
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Jun 18, 2017
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Verified Support
May 18, 2017
Quikr Customer Care's response
Hi. We are sorry for the trouble caused. We have escalated your issue and our support team shall connect with you short;y. Thank you
Complaint comments 

Comments

I saw an add regarding bed on quicker and I buy it and paid the money.but after payment I have not received any confirmation call yet.I called qiker coustomer care also but they have not responded to my call.I need my money back. So could you please cancel my order and revert my money to my account.As I need money urgently. Thanks and regards

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