[Resolved]  Quikr — complaint for refund

Website:quikr.com

I placed an order for yu yureka black on quikr.com at rs. 3435.00 plus rs. 206.00 for additional guarantee on 14th august 2018. It's price changed by the time i placed order. Then i cancelled the order and placed another order. There was an information at that time that the refund would be made within 4 to 7 business days. But i haven't received the same till now. I had sent 3 emails on 25/8, 27/8 and 1/9 to "[protected]@quikr.com". I got the reply only for the first email mentioning that they would contact me within 24 hours, but nobody contacted. And i sent another email on 3rd september on "[protected]@quikr.com", nobody responded. I need my money back.
Name : sudheer kumar t. S.
Amount to be refunded : rs. 3641.00
Order id : 10446742
Sub order id : 703944
Was this information helpful?
No (0)
Yes (0)
Oct 5, 2018
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Verified Support
Sep 04, 2018
Quikr Customer Care's response
Hi. Apologies for the trouble caused. We shall get in touch with you shortly and address your issue. Thank you
Complaint comments 

Comments

I have applied for New Driving Licence & Duplicate RC through quikr & now its been over a month & still got nothing not even an appointment with the RTO office. I paid Rs. 2500 for new driving licence & Rs. 2300 for duplicate RC.
I want my money back or get the my work done immediately. I didn't expect this kind of service from Quikr.
Respected sir

i have cancelled my order but didnt get the refund neither there is any means to get in touch with thw quikr to know my refund status.

Following are the details :
sub order id: 709465
order id: 10450678

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Quikr
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    82%
    Complaints
    5424
    Pending
    522
    Resolved
    4270
    Quikr Phone
    +91 80 6736 4545 [Care]
    +91 22 6729 0000 [Head Office]
    +91 22 6779 7979 [Support]
    Quikr Address
    1st Floor, Raghuvanshi Mansion, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Quikr contact information