[Resolved] Quikr — Delivery cancelled and no refund given | |||||
Dear quikr, I feel disgusted to tell you the level of customer support from you. First things first, i'll be talking about: Ad id:[protected] Order id:[protected] In short i want a very simple thing and that is "cancel my order and refund my money" I am the buyer, me & the seller combined have called you people more than 100 times and still the issue is not resolved. Is procrastination the work culture that you people follow? I paid booking amount for the order of redmi note 3 on 8th may You picked it up 2 days late on 10th may The phone was supposed to be delivered on 15th may And it was not delivered and since then i am calling you again and again listening to redundant responses of highly unprofessional and unaware customer support. It took higher authorities 3 days to figure out exactly where the phone was and then you returned to seller. That is fine. But what you intentionally forgot is to "refund" my booking amount. And i have called several times and also dropped mail at [protected]@quikr.com They gave a token number that is: [protected] I mailed them again, and there is no response whatsoever. I want a very simple thing and that is "cancel my order and refund my money" I don't understand how difficult it is for you, and i don't want to... I want my money back. And this is the exact mail that i sent to [protected]@quikr.com O please don't advice me to send more mails elsewhere, bear some responsibility and do your job. Asap Regards Shubhang tripathi Was this information helpful? | |||||
Jun 22, 2016 Complaint marked as Resolved Quikr customer support has been notified about the posted complaint. Verified Support May 22, 2016 Quikr Customer Care's response Dear Shubhang,
We are sorry to hear about your experience. We have shared your Ad Id details and our support team will get in touch with you.
-Team Quikr
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you know what now I am just sick of your lies, you and I both know how much time a refund takes that has been initiated to be realized. I know you never initiated the refund that is the only case when it won't be realized.
you haven't even cancelled the order yet, I still see that my order is being processed. If I call your customer care even they tell me that my order is being processed... lol
Is there any one in your company that is aware of what's happening in the organisation...
you are telling lies cold, blunt lies to the face of your customers.
let me put it again
I want to see my order status as cancelled and everyone in your organisation should be made aware of it. I don't want to explain it again and again that this order has been cancelled to anyone now.
and refund my Rs.1000 asap.