[Resolved] Quikr — delivery rescheduled multiple times

[Resolved] Quikr — delivery rescheduled multiple times

B Blitzen Sebastian

I've ordered for a product (Sofa cum bed) from quikr.com and to my misfortune i prepaid for the order and trusted the site. The product order have been made on 14th march 2020 and set to deliver on 17th 2020, but it has been rescheduled multiple times (17th to 19th to 21st). The customer care only read out the rescheduled statement which didn't help at all. And the contact/chat to the seller was disappointing as i didn't receive any reply even though the chat status said the seller was online despite the odd timings the texts were send. Details regarding refund was ignored and any explanation not given other than the usual, 'sorry for the delay the product has been rescheduled.' Ad id :[protected] Update: i contacted the customer care today and was given the same above mentioned reply. Was this information helpful? No (0) Yes (0)
Apr 18, 2020 Complaint marked as Resolved Quikr customer support has been notified about the posted complaint. Verified Support Mar 18, 2020 Quikr Customer Care's response Hi Sebastian, Apologies for the dismay. We shall reach out to you at the earliest and resolve the issue . Thank you
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yatin punhani

from Powai, Maharashtra

Sir i have order an electronic device with reference no.[protected] my email id is punhani.[protected]@gmail.com My delivery got rescheduled 3 times and the product have been not picked up till now by the Seller. Please provide me with my refund or deliver the product as soon as possible. Such a bad service by quikr I am too disappointed with it.