[Resolved]  Quikr — Didn't get applicable cash back as per quikr mail

Address:Thane, Maharashtra, 400615
Website:www.quikr.com

Hi Team,

I got a mail from quikr team(50% cash back, max Rs. 2500/ if i pay through paytm account).
and offer is valid from 9-dec-2016 to 20-Dec-2016.
Based on above offer, i have purchased a item worth of Rs. 7800/- from quikr and paid the amount through paytm account.
I waited till 20th-Dec-2016. but didn't get cash back.
From 21st-Dec-2016, i am regularly take follow with one of your employee( from which i got a mail).But everyday He/She say by EOD you will get the cash back.
Yesterday when i had a call with Him/her, then they told me that i have to contact with Paytm(But i didn't get any mail from paytm regarding cash back, so on what bases i raise query. Even also i raised a query and got a reply that i have to contact to quikr to the same)
Yesterday(26-Dec-2016), i called quikr customer care, they told me that they escalate the matter and i'll get applicable (rs 2500/-) cash back.
On regular follow up, i am not getting any response from quikr.
Its seem that by this way, quikr cheating with customer and doing their profit.

Please do some needful so that i can get my cash back amount as per quikr mail.
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May 18, 2017
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Verified Support
Dec 27, 2016
Quikr Customer Care's response
Hi Arjun,

We regret the inconvenience caused to you. You can write us at [protected]@quikr.com mentioning your Ad ID and issue you're facing. Our team shall get in touch with you.

Thank you.

- Team Quikr
Dec 27, 2016
Updated by @rjun
Hi Team,

From 21st-Dec-2016, i am sending a mail to executive/[protected]@quikr.com, but not getting any proper response.
My Ad id :[protected]

I hope that quikr will take necessary steps to resolve my issue so that i can get my cash back amount.
For your reference i am attaching a mail-chain, which i have with your executive.

Dec 28, 2016
Updated by @rjun
Hi Team,

Can you please provide update over the issue..Still i didn't get any response from your side.
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