[Resolved]  Quikr — fake advertisements about iphones and apple watches

Hi team,
In quickrbazaar, people are placing fake adverstisements and misleading us. I paid 20, 000 rs to one such seller and he is demanding more money without delivering the product. The reason from seller for extra money is "customs charges". He is demanding more and more money. Can you please take an action on this.
I have all the details. He provided a fake tracking id too. http://tranexpressglobal.com/tracking-result.php
Tracking # is [protected].
Ad id :[protected]
Kindly contact me and help me in getting my products please.
Thank you!!
Was this information helpful?
No (0)
Yes (0)
Mar 1, 2018
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Verified Support
Jan 29, 2018
Quikr Customer Care's response
Hi Arun, This certainly shouldn't have happened. We shall check and do the needful at the earliest. Thank you
Jan 29, 2018
Updated by Arun Netha
Please let me know if you need any further details regarding this shipment. Kindly help me in getting by money paid back. Or items to be delivered. You can reach out to me at [protected]@gmail.com/[protected]. Please look into it.
Jan 29, 2018
Updated by Arun Netha
Hi Team,
I have received the shipment details from seller and attached to this request. Please have a look at the attachments. There is one Febex Courier shipment details. And yesterday he sent me a Customs clearance copy of delhi. I am not sure whether this is genuine. Please confirm, if it is a genuine order I am ready to proceed further. I have been using Quickr and OLX since long and I haven't faced any such issues before. Kindly help me with this.
Thank you!!

Jan 31, 2018
Updated by Arun Netha
Hi Team,
I am awaiting response from you. There are even other customers who paid the amount to same seller without getting any product from seller. I would request Quikr management to take an action on this immediately.
Seller contact number : +[protected]
Feb 01, 2018
Updated by Arun Netha
Hi Team, is there any update on my request?
Feb 03, 2018
Updated by Arun Netha
I called Quickr customer care today. The response I got from your executive is "we are not responsible when amount is paid directly to seller". So, here I am not requesting you for money. I wanted you people to take action on such sellers. Just block their advertisement doesn't fetch anything. They may login with some other numbers and do the same again. Please don't give space for fake sellers to post ads on your site. I received calls from other buyers that they also paid the amount to same seller. So please understand people are suffering because of your website. Kindly look into it. Look for a customer satisfaction, then business automatically grows. Overall I am very much disappointed with quickr services.
Feb 11, 2018
Updated by Arun Netha
I haven't anything about my complaint yet.
Complaint comments 

Comments

Tellicalling job throw my rs.800 is fraud
Not a providd job but extra rs .2000 purchase for me i complain but my mobile number is block list
Please return to my 800 rs.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Quikr
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    82%
    Complaints
    5424
    Pending
    522
    Resolved
    4270
    Quikr Phone
    +91 80 6736 4545 [Care]
    +91 22 6729 0000 [Head Office]
    +91 22 6779 7979 [Support]
    Quikr Address
    1st Floor, Raghuvanshi Mansion, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Quikr contact information