[Resolved] Quikr — faulty mobile replace refund | |||
I have purchased one iphone 6s with order i'd.10292772 from quikr certified phonesfor 19915/- but it turned out to be a faulty so i complaint against it to customer care within 5days of the delivery as they promised 7days replacement policy. So they asked me to make a video and to send it to their email with an application and promised a response within 2days but they have not contacted me from 5 days. This company enjoys a great reputation in the market so i request them to refund my money as i bought a new one. Resolution demanded: an apology letter from company official, and want my money to be refunded. Regards Priyanshu sharma Email: vs. [protected]@gmail.com Was this information helpful? | |||
Dec 24, 2017 Complaint marked as Resolved Quikr customer support has been notified about the posted complaint. Verified Support Nov 23, 2017 Quikr Customer Care's response Hi, This certainly shouldn't have happened. We have escalated your issue and our support team shall address your concern at the earliest. Thank you
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