[Resolved] Quikr — faulty product and denying for refund

Rashdeep Singh

from Delhi, Delhi

Address:

201306

I ordered a cellphone yureka ao5510 of good qulity but when product was delivered having problem in speaker and sim tray is also broken and many other problems are faced i complaint to then so they told it will take 15 days process for replacment today i got a mail to send them video clip of sim tray i did the same and asked for refund because i was in need of cell phone so i purschased a another one now they are denying it is clearly writen that after delivery with in 5 days i can claim refund but i m claiming within in a single day of delivery please help me to get refund i m from a poor family i cant afford plzzzz

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Aug 24, 2018

Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

Verified Support

Jul 24, 2018

Quikr Customer Care's response Hi Rashdeep. We are sorry to hear that. We shall get in touch with yous shortly and address your issue. Thank you

Jul 24, 2018

Updated by Rashdeep Singh Sir please help me to get back refund fromthe quikr i dont want replacement till yet no solutionis being provided it will take another fifteen days for replacement plzz rovide me the refund