[Resolved]  Quikr — Fraud by quikr

Address:	753001
Website:	quikr.com

Dear sir,
I have purchased a motorola moto g mobile from quikr online for rs 3128.00. When i received the phone it was seen that the battery was totally damaged and not working. I contacted quikr for exchange of the mobile as per terms & condition of quikr replacement policy which provides 6 months warranty.
I have contacted quikr more than 6 times over phone to replace & over 4 times through e-mail with all details to replace. But with regret i wish to inform that quikr is not responding.
My details of damaged product from quikr is as below:
Order id[protected]
Order details
Sub order id - 296421
Motorola moto g (1st gen) (Black, 16 gb) - good condition
Quantity : 1
Sold by : rocket kommerce llp
Price₹ 3, 128.00
Date sep 24 2016
Payment cod
Free onsite assure warranty (6 months)
Invoice no[protected]
From the above it is ascertained that the transaction amounts fraud by quikr.
Necessary action may be taken against quikr for such type of act of wilful intention of deceiving customers..