[Resolved] Quikr — Fraud / scam on ad id:[protected]. order id:[protected]

 
8 Reviews
Bangalore, Bangalore District, Karnataka, India
 Anirudh Suresh
I have sold a monitor for 1500 on quikr doorstep and i received only 1100 as according to them convinience fee is 400 for heavy items ... im totally fine with the 400 fee for heavy items

but the thing that bothers me is that i got 2 emails when the buyer bought the item that i will be getting paid 1500 - 100 fee = 1400 ... and in my quikr login id also it shows that i will be getting paid 1400 under order ID:[protected]

and the worst thing is that i was NEVER informed that i will be getting paid 1100 whatsoever ... I EVEN CALLED the customer care twice on 28th and they promised me both the times that i will receive 1400 and now they say they have many new agents who might have made false promises which is another fraud

and finally after getting 5 intimations from their end that i will get 1400 and with NO prior intimation that i will get 1100, they send me only 1100 after picking the item saying THAT IT IS ACCORDING TO THEIR TERMS AND CONDITIONS

kindly take appropriate actions against fraudsters and i have attached all the relevant screen shots from emails to order id in quikr where it says i will get a payment of 1400 ... it says clearly in the ORDER ID screenshot that the item has been paid, shipped, deliver and payment of 1400 to be sent also...

kindly take relevant action so that they dont continue scamming more people and get back to me at [email protected] for any information needed

Thanking You
Anirudh

Fraud / scam on ad id: 261547499. order id: 100003412046
Fraud / scam on ad id: 261547499. order id: 100003412046
Fraud / scam on ad id: 261547499. order id: 100003412046
Complaint marked as Resolved May 11, 2017

Complaint Status


[May 03, 2016] Quikr customer support has been notified about the posted complaint.
Verified Support
Quikr Customer Care's response, May 03, 2016
Dear Anirudh, We regret the trouble you’ve faced. We have shared your Ad Id details and our support team will get in touch with you. -Team Quikr
Updated by Anirudh Suresh, May 05, 2016
i got a call from them on May 3rd .. they claimed that they have sent 1500 and asked me to give a copy of my bank statement to check

Firstly, they know they have given me 1100 as i can call their customer care even now who say that they have given me 1100 as per their "terms and conditions"

Secondly, i have even mailed them my statement which clearly says only 1100 has been sent to my account and i haven't received any refund till now whatsoever

they are just stalling me and asking unnecessary documents and asking lame questions as if they dont know how much they have deposited in my account

kindly take actions against these fraudsters
Complaint comments  7 Comments     Updated: Share0Tweet0

Comments

Guys, stay away from Quickr... there are many other good alternatives in market.

@Quickr: You should start a business model (doorstep delivery) only if it's transparent to customers.. otherwise no point in giving just adds to fool & attract innocent customers. Gaining reputation takes time & money.. loosing is very easy... you commit similar mistakes...

Keep up the cheating business!!
Even I am facing same problem with Quickr doorstep. They are biggest fraudsters & they should be banned from doing business by cheating innocent customers.

They played same game with me for ad id:[protected]. Initially they said the convenience fee as Rs 100 and so I agreed the offer from buyer... but once the product was picked up from my place & delivered to the buyer... I got the shocking email which says that the convenience fee is Rs. 400!!

Not sure if they charge the same amount to the buyer as well.. Overall they are making huge profit by grabbing money from innocent customers...

Quickr guys.. shame on you... you will run out of business if you repeat this & don't compensate the cheated customers... India has changed now.. and you can't play cheap gimics here...
Quikr Customer Care's response, May 3, 2016
Verified Support

Dear Kiran, We are sorry to hear about your experience. We have shared your Ad Id details and our support team will get in touch with you. -Team Quikr
I was supposed to receive refund of 2100 which i paid to quickr a week back
Still no response from their side

AD ID:[protected]

I faced the exact same fraud / scam for the ad ID AD ID:[protected].

So I guess for every transaction they are stealing money. Totally unethical.

Quikr Customer Care's response, May 5, 2016
Verified Support

Dear User,
We are sorry to hear about your experience. We have shared your Ad Id details and our support team will get in touch with you.
-Team Quikr
This is the cheap mail which I got from Quickr so called team.

See how cool they are about the fraud after I complained.

Quikr — my number has been misused by someone

Someone had put my number in quikr as i am searching for groom my id number is[protected] and my phone number is[protected] please block this number so that they can't put my number again

remove my number from your website

A customer care executive posted my number on my behalf. I don't ve any account with quickr. I tried UNSUBSCRIBING through SMS but it didn't worked. I WANTED MY NUMBER TO BE REMOVED FROM YOUR WEBSITE RIGHT AWAY.

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    Quikr - Fraud / scam on ad id: 261547499. order id: 100003412046