Quikr — I'm complain about refund

Address:Gujarat

Dear sir, I amke a transaction of Rs 26649 on 17/07/2020. My transaction failed and quickr show a pop up msg that we will credited amount in 24 to 48 hrs. But after 48 hrs refund not credited in my account so I contact Quickr but Quickr call service say to mail us. I mail couple of time and finally quicker reply me on 13/08/2020 thay thay process my refund amount and I will get refund in 5 to 7 days. But since I didn't get a refund and whenever I mailed thay reply as same I will get refund in 5 to 7 days. My Ticket No:[protected]. Sir please help me.
advertisement ID:[protected] on 17th 2020
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Quikr customer support has been notified about the posted complaint.
Verified Support
Aug 31, 2020
Quikr Customer Care's response
Hi Wasim, we regret the discomfort caused. Our doorstep team will look into this issue soon and address it. Thank you.
Sep 09, 2020
Updated by wasim memon
Still there is no progress
Sep 14, 2020
Updated by wasim memon
Dear sir since I didn't get any refund from your side.
Oct 09, 2020
Updated by wasim memon
Approx 3month go ahead but didn't refund yrt
Oct 23, 2020
Updated by wasim memon
This is mail that I got from hdfc. Hdfc give me transaction I'd and quickr Icici bank deposit ref number. Quickr since not refund

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