[Resolved] Quikr India Private Limited — fraudulent by quikr sales person | |||||
— my complaint — 1) quikr runs sales team which contacts customer and by telling lies they asks for money over phone by promising to sell products online. 2) after getting money from customers, it stop to contact the customers. 3) customer care support dont help in the issue. 4) after i fed-up with their service, even they refuse to give refund or service on customer care. 5) after nearly one month none helps are care from quikr after taking my money. * i just hope if someone really help : ( — my complaint on quikr — Sir, I have been cheated by a quikr sales staff on yesterday (28-sep-2017) by false information and false commitment. The sales person only tried deceived me to make payment. I realized it only after i made a call to quickr customer care service today (29-sep-2017) and they told me the actual pack and services and how it work. Which is not what i have been told. I feel very sad its a big fraudulent sales team run by quikr. I feel my legitimated trust on quikr is doubtful now.. I need full refund of my money and strict action should be taken at concern sales person.. Person name: ravi Person contact no: +91 [protected] False commitments by ravi:- 1) quikr has verified section package at rs.1200 2) quikr automatically increases the price of my product around 8, 500 - 12, 000 3) quikr team will verify my product by visiting my home to check if the product is eligible. 4) if my product not eligible they will give me refund. 5) 3 months warranty and service provided by quikr company after selling the product to another customer. 6) free door delivery to customer who buy it at no extra cost from me 7) quikr will sell my product within 10 days. 8) disconnected my call after he realized i have made a payment. — response from quikr — From: premium ad support To: vinod prabhu Date: fri, sep 29, 2017 at 1:32 pm Subject: re: fraudulent by quikr sales person Mailed-by: quikr.com Signed-by: quikr-com.20150623. Gappssmtp.com Dear vinod, A request for support has been created and assigned ticket #356187. We will be getting back to you within 24 hours and provide suitable solution. Issue raised by: vinod prabhu Email id: vin. [protected]@gmail.com Subject: fraudulent by quikr sales person Was this information helpful? | |||||
Jan 26, 2018 Complaint marked as Resolved PROBLEM NOT RESOLVED
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5 Ads Pack
Pack Id : QKRALL355750CRE
Home & Lifestyle
Sep-29-2017
Dec-28-2017
0
Expired Quikr customer support has been notified about the posted complaint. Verified Support Nov 13, 2017 Quikr Customer Care's response Hi, This is certainly not the experience we wanted you to have. We have escalated your issue and our support team shall address your concern shortly. Thank you
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2 Comments | |||||
Comments
Dear Sir, (Quikr Customer Care)
* I am very much disappointed, I Just received one call from Quikr the next day after i posted my complaint online..
* After that for nearly (one week) is over, none seems to care..
* My Money is Gone, Even none is Calling regarding Service or Refund.
* This seems clear that Quikr company is ready with all sort of Deception, Money Laundering and Cyber Crime.
!! Please don't pretend to be active in addressing Customers issues..
!! If I am Wrong please prove it with the audio recording which was taped during Call..
* I am very much disappointed, I Just received one call from Quikr the next day after i posted my complaint online..
* After that for nearly (one week) is over, none seems to care..
* My Money is Gone, Even none is Calling regarding Service or Refund.
* This seems clear that Quikr company is ready with all sort of Deception, Money Laundering and Cyber Crime.
!! Please don't pretend to be active in addressing Customers issues..
!! If I am Wrong please prove it with the audio recording which was taped during Call..
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+91 80 6736 4545 [Care]
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+91 22 6779 7979 [Support]
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They don't even ready to answer my honest questions, they were active only till receiving money online, I think better we move to consumer court, please guide me and join me, we will share all court expenses. They should not dare cheat another innocent Indian. We should not leave this. Please support me..