[Resolved] Quikr — Misuse of customer profile | |||||
Dear All, This to highlight one of the bad experience that I has with quikr few days back, I had posted an ad for sale of some house hold items, I got a call from one of your representative on 3rd Feb asking me to update the pictures of items that had posted, unfortunately I was in a meeting so I told him I will have to speak later & disconnected the call, he immediately called me back from a different no & started questing me the for disconnecting the call, I once gain told him that Iam busy in a meeting. Call received from : [protected]:40pm [protected]:41pm Post this he immediately posted an add on my profile for sale of activa, I was never aware of such vehicle & only realized when I started getting back to back calls from different people enquiring about Activa, I immediately called up the call center & the advisor helped me to deactivate the ad My worry is how safe is our profile with Quikr, there are bank details that are saved with you through which you make payment as a gateway between two customers, how safe is our account, how can you access a customer account & post irrelevant ad on their profile. Iam copying consumer forum, cyber security team & Police so that they are aware of the incident, need a strict action against the person & compensation for all the trouble that I have gone through Regards, Kumar [protected] Was this information helpful? | |||||
Complaint marked as Resolved
Quikr customer support has been notified about the posted complaint. Verified Support Feb 15, 2016 Quikr Customer Care's response Dear Ajit,
We are sorry to hear about your experience. We have shared your contact details and our support team will get in touch with you.
-Team Quikr
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