Quikr — mobile phone not received

Address:SH 39 Havanus layout, T dasarahalli, Bangaluru, 560073

On (Aug 7th) i ordered a mobile iphone 6s from a dealer by seeing his post in quikr. Initially he said the total amount is 12, 500, then he asked me to pay 1000 before dispatching the product and he said later on cod 11, 500. I paid 1000. The next day he called me and said that i have an offer that if i pay immediately through bank transfer its jst 10, 000 and the same day we will dispatch the mobile. Then i paid 10, 000 on (August 10th) i was waiting waiting but he didn't dispatch the product. Again on (August 12th) he called me and said that iphone 6s is out of stock we will provide you 7s plus but the amount is 16500. I said i don't want refund my money back he said the money has sent to the company so no refund, we will send you 7s plus. Then the same day i paid 6500. Still i didn't receive the product. Then on (August 17th) he said your poduct has been on hold because you should pay gst of 2970 i paid that too. They said the product has dispatched but they are not sending me the tracking id and no response from their side. Today (August 20th) he blocked me in whatsapp. Whatsapp number ([protected]) mobile number ([protected]).
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Quikr customer support has been notified about the posted complaint.
Verified Support
Aug 21, 2019
Quikr Customer Care's response
Hi Gomati, Kindly email at [protected]@quikr.com we shall assist you. Thank you.
Aug 21, 2019
Updated by Gomathi R
That pushpendra kumar blocked me and he cheated me I want my money back please help me. Contact me [protected]@gmail.com
Aug 21, 2019
Updated by Gomathi R
Kindly provide me with proper email id so that I can resolve my problem. Your email I'd is not working
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