[Resolved] Quikr — my fridge get damaged by quikr

Arvindh Ramachandran

from Bengaluru, Karnataka

Address:

560008

I sold my fridge to a buyer on 31st may. Quikr picked it up and scheduled delivery on 1st june. They later told buyer that his area was not serviceable. Buyer refused to take the product and returned it. Quikr held onto my fridge for 7 days and scheduled return on 5th june. Return did not happen. After hours of following up with them on customer care line, they rescheduled return on 6th june in 10am-12pm slot. When fridge arrived, it had major dents on the side. The delivery people refused to take responsibility and i have refused to accept the return. What should i do? I need quikr to compensate me for the damage and pay me rent for the 8 days they held onto my fridge.

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Jul 15, 2018

Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

Verified Support

Jun 08, 2018

Quikr Customer Care's response Hi Arvind, We are already working on resolving your concern. We surely will resolve your issue at the earliest. Thank you

Jun 11, 2018

Updated by Arvindh Ramachandran I have still not received the fridge. It was supposed to be delivered today between 7 am and 10am. No idea where it is. Extremely frustrating and complete loss of time and money for me.