[Resolved] Quikr — my fridge get damaged by quikr in transit

Arvindh Ramachandran

from Bengaluru, Karnataka

Address:

560008

Sold fridge on quikr on 31st may. After taking money from buyer and delaying for 4 days (Original delivery scheduled on 1st june and quikr rescheduled to 5th june) they told him the area is not serviceable. He returned the product. Quikr were supposed to return it to me on 6th june. They failed to do so and rescheduled return on 7th june, today, from 10am to 12am. When the product arrived it was damaged with dents. I have photos and videos of original product that show the perfect condition. Quikr needs to compensate me for the damage to the product, the time lost, rent for keeping my fridge with them for 8 days and the mental agony over the past one week.

+2 photos

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Jul 21, 2018

Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

Verified Support

Jun 08, 2018

Quikr Customer Care's response Hi Arvind, We are already working on resolving your concern. We surely will resolve your issue at the earliest. Thank you

Jun 11, 2018

Updated by Arvindh Ramachandran You are yet to deliver the fridge. You agreed to delivery it today at 10-12 but it didn't happen. Now asking until tomorrow end of day. Unacceptable and extremely unprofessional.