[Resolved] Quikr — My quikr ad id[protected] is not upgraded to premium - refund my money | |||||
I have made the payment to quikr for upgrading my add to premium add and paid rs 1000 on may 23rd but my add is not yet upgraded. Some jay khade called me from quikr and offered me to convert my add to premium and i paid 1000 rs and now he stopped responding to my calls and even my add is not upgraded to premium so i need my money back. He provided me his number '[protected]"his email address is"jay. [protected]@quikr.co.in"and this number is not in service, this is his whatsapp number and he never replies. He reads the messages but never replies. So i decided to call customer service and guess what services are disgusting, i am calling for 2 days now, first of all, call center number never connects it always get disconnected as soon as you are about to reach concerned department, secondly premium services department is never reachable instead call always lands to"doorstep", you need to press 8 to reach"premium servies"and it does not matter whether you press 8 or any other number you will reach to"doorstep"department and then they promise that"premium services"will call back and of course that never happens. So i decided to write email and expected that they will reply and that also never happens. So i am done with these guys, i just need my 1000 rs. Back. Following is the reference number: may3954q And i paid jay khade from their sales department. He emailed me the following link from"[protected]@quikr.com"and i followed the following link to pay rs 1000 and now if you click on this you will see that it says that"your invoice is already paid." https://www.citruspay.com/invoice/9l2z7qrxa4/dbt48i Refund my money and of course this was fraud. Was this information helpful? | |||||
Jun 26, 2017 Complaint marked as Resolved Quikr customer support has been notified about the posted complaint. Verified Support May 26, 2017 Quikr Customer Care's response Hi Pavneet, This is certainly not the experience we wanted you to have. We have escalated your issue and the concerned team shall reach out to you soon. Thank you
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