[Resolved]  Quikr — no refund

Address:Thiruvananthapuram, Kerala, 695009
Website:www.quikr.com

Ordered a refurbished Sony Vio Laptop advertised as brand new with no usage wear and tear. Paid 7419 an waited for two weeks, no product, no call. Tired up of calling and emailing decided to cancel the order.

Now the drama continues..
They say refund will be made onto my account within two weeks. And after that I can transfer to my bank account. Till to this day its been over a month no money has been transferred to my account and bank. Its unfortunate that this kind of cheating will only happen in this company. I had pretty good transactions in Ebay, Flipkart and others. But going on with Quikr was a nightmare.

I have no hope of getting anything back and just want to warn others not to fell into their trap.Such a fake system they have created just to grab money from people and hold on to fill in their wallets. Beware of this company and be cautious in having any transaction with these people. Decided to go with consumer court now.

You can see the transaction details below.
Cash balance :0

Debited for refund initiated
Transaction ID :[protected]
Placed on, Jul 16 2018
₹ 7419
Amount debited

Credited from cancelled transaction (AD ID:[protected]
Transaction ID : [protected]
Placed on, Jul 09 2018
₹ 7419
Amount credited

Cash Balance : 0
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Jul 31, 2018
Complaint marked as Resolved 
The refund was credited through my credit card and not through the net banking. So didn't noticed it. My apologies.
Quikr customer support has been notified about the posted complaint.
Verified Support
Jul 31, 2018
Quikr Customer Care's response
Hi. Apologies for the discomfort caused. We shall get in touch with you shortly and address your issue. Thank you
Jul 31, 2018
Updated by dhaneshtk
Sorry, the refund got credited through my CC. Thanks and my apologies.
Complaint comments 

Comments

I ordered a clone iPhone but I changed my mind coz some family problems. and pls refund my money .it's my request

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