[Resolved]  Quikr — not getting replace

Address:793005
Website:www.quikr.com

I bought a certified refurbished mobile from quikr... The model name is Yu Yureka, I ordered it on the 21 of September 2018, with Order ID:10460336 and sub order ID is 720520, I have send the photo and video of the phone for not getting charge and not getting booted to [protected]@quikr.com on the following day that is on the 22 of September 2018, but they are not replying and are not attempting to issue a pickup for the product.
+3 photos
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Nov 26, 2018
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Verified Support
Oct 12, 2018
Quikr Customer Care's response
Hi Gerry. Apologies for the trouble caused. We shall connect with you shortly and address your issue. Thank you
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