[Resolved] Quikr — not giving the refund of a product that I have cancelled

khan311

from Bhubaneshwar, Odisha

Address:	713212
Website:	www.quikr.com

Order id : 10264465
Sub order id : 427176
Product name : nokia lumia 830 black
Price of the product : 5592
Payment mode : debit card
Seller : itree

I paced the order on 11 september 2017 and i cancelled the order on 14 september 2017. I call the customer care and they are saying when they will get product then they will give the refund. The product is delivered to seller on 23 september and then they are saying that that refund will be completed within 4 to 7 days. Now 15 days left then also i not got the money. I call the customer care 100times and no one given me correct information.

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Oct 14, 2017

Complaint marked as Resolved

The issue is resolved.After one month Quikr credited the money to my bank A/c .

Quikr customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2017

Quikr Customer Care's response Hi, We are sorry to hear that. We have escalated your issue and our support team shall address your concern shortly. Thank you

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Comments

Anil Kumar Thaikkattillam

from Hosur, Tamil Nadu

I quicker iam applying RF Engineer job of nexus telecom.then they cheat me and lost my money

Anu_chaudhary

from Haridwar, Uttarakhand

I try customer care number [protected],[protected] apprx 20 to 30 times
but my call not connected. I paid money for FEATURING my Ad but After 5 hrs my Ad is inactive. No any information provides me by Quikr. My Ads not display and quilr services are BAD. POOORR services by Quikr. I suggest please never doing payment at Quikr.