[Resolved] Quikr — Order id =10146562 product delivered to wrong address

Bhargav Kota

Address:	560048
Website:	bangalore.quikr.com/QuikrX/Refurbished-Mobile-Phones/w227

Order id =10146562
Delhivery tracking: awb[protected]

As per delhivery tracking, the iphone was delivered to some address in jayanagar with a different name.
They asked me to contact quikr. But quikr customer care number is of no use. Always busy.
I have the confirmation email from quikr showing the correct address and name.
Please provide resolution.

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Apr 21, 2016

Complaint marked as Resolved

Quikr rep called me after submitting contact us form on their website. Looks like it is part of the process, that for any exchanges, the phone will be delivered to a manager, who will deliver it to the customer. Update: 21/4/2016 Now my order itself is not visible in my account page on Quikr. This is far from resolved.

Quikr customer support has been notified about the posted complaint.

Verified Support

Apr 21, 2016

Quikr Customer Care's response Dear Bhargav, Thanks for reaching out to us. Our Customer Care team has replied to your query. We hope we resolved the issue at hand to your satisfaction. Should there be any further queries, feel free to ping us - we’ll be happy to assist you. Thanks for being patient. We hope to keep bringing you a worthwhile Quikr experience. We care, Team Quikr